Shipping policy
Shipping Policy
Which Countries Pawever Provides Shipping Service?
Pawever, based in USA, currently provides shipping to almost all countries.
Including United States, Canada, United Kingdom, Ireland, Norway, Germany, Netherlands, France, Spain, Portugal, Austria, Denmark, Sweden, Finland, Italy, Switzerland, Belgium, Luxembourg, Japan, South Korea, Australia, New Zealand, India and Mexico.
If pet owners in other countries want to purchase from Pawever, please send an email to service@pawever.ai at first and we will offer you the accurate quote with shipping cost, for that Pawever ship to customers worldwide.
Shipping Countries & Costs
We ship worldwide. Shipping fees vary by region as shown below.
1. USA & Others
- Standard Shipping: Shipping fee as USD8
- Free Standard Shipping: For the order value over USD40
- Urgent Shipping: Shipping fee as USD20
2. Europe
- Standard Shipping: Shipping fee as USD8
- Free Standard Shipping: For the order value over USD40
- Urgent Shipping: Shipping fee as USD20
How Long Will The Shipment Take?
Because the production time of each product is different, the production time of different product is listed in the product details page, so only the shipping time is described here.
For Standard Shipping it takes 7–15 business days for your order to arrive.
For Urgent Shipping it takes 5–6 business days to arrive.
For more specific transport logistics providers and estimated shipping times for more countries, please refer to Table 1.
Custom production time is not included.
Do I Need To Pay The Tax?
Table 2 below is for reference only, and Pawever takes no responsibility for the information provided.
Table 1
| Country | Carrier | Shipping Timescale (Business Days) |
|---|---|---|
| US | UPS / DHL / USPS / Yun Express / SF Express / Yanwen Express | 90% of orders arrive 10 days after despatch |
| UK | RM | 95% of orders arrive 10 days after despatch |
| CA | Canada Post / Yun Express / SF Express / Yanwen Express | 95% of orders arrive 12 days after despatch |
| AU | Fastway / Auspost / Yun Express / SF Express / Yanwen Express | 90% of orders arrive 10 days after despatch |
| NZ | Fastway / Nzpost / 4PX | 95% of orders arrive 12 days after despatch |
| DE | DHL / Asendia | 95% of orders arrive 10 days after despatch |
| France | DHL / Asendia | 95% of orders arrive 12 days after despatch |
| IT | GLS | 95% of orders arrive 10 days after despatch |
| BE | DHL / Asendia | 90% of orders arrive 12 days after despatch |
| NO | DHL / Asendia | 90% of orders arrive 17 days after despatch |
| ES | DHL / Asendia | 90% of orders arrive 12 days after despatch |
| Other Country | DHL | 90% of orders arrive 18 days after despatch |
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times.
This is outside our control.
Table 2
| Country | General Custom Duty and VAT Information |
|---|---|
| United States | Single Order < 800 USD, No Custom Duty & Sales Tax |
| European Union Countries | All Order, VAT Required, Custom Duty Required if Applicable |
| United Kingdom | Single Order < 18 GBP, No Custom Duty & VAT |
| Canada | Single Order (Goods Value, International Shipping Cost Needs to Be Removed) < 20 CAD, No Custom Duty & VAT |
| Japan | Single Order < 16,666 JPY, No Custom Duty & VAT |
| Mexico | Single Order < 50 USD, No Custom Duty & VAT |
| Australia | Single Order < 1000 AUD, No Custom Duty & VAT |
| New Zealand | Single Order < 800 NZD, No Custom Duty & VAT |
Have Further Questions?
We’ll get back to you within 24 hours. Or email us anytime at service@pawever.ai.